Terms of Revocation

The access to the products on offer cannot be cancelled since they are services that are at the customers‘ disposal immediately after placement of the order.

Exceptions can only be granted to customers who are residents in the European Union. For these the following regulation applies:

Right of Revocation

You have the right to cancel this contract within 14 days without giving any reason. The cancellation period will expire after 14 days from the day of the conclusion of the contract. 
To exercise the right to cancel, you must inform us (MetGIS GmbH, Phorusgasse 8/12, 1040 Vienna, Austria, Tel. +43 (0)1 89 09 032, shop@metgis.com) of your decision to cancel this contract by a clear statement (e.g. a letter sent by post or e-mail). You may use the model cancellation form below, but it is not obligatory.
To meet the cancellation deadline, it is sufficient for you to send your communication concerning your exercise of the right to cancel before the cancellation period has expired.

Consequences of Revocation

If you cancel this contract, we will reimburse to you all payments received from you, including the costs of delivery (except for the supplementary costs arising if you chose a type of delivery other than the least expensive type of standard delivery offered by us). We will make the reimbursement without undue delay, and not later than 14 days after the day on which we are informed about your decision to cancel this contract. We will make the reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of the reimbursement. 
If you requested to begin the performance of services during the cancellation period, you shall pay us an amount which is in proportion to what has been performed until you have communicated us your cancellation from this contract, in comparison with the full coverage of the contract.

Model Cancellation Form

If you want to cancel your contract, please send a message with the following content to MetGIS GmbH, Phorusgasse 8/12, 1040 Wien/Vienna, Austria, Tel. +43 (0)1 89 09 032, shop@metgis.com:

• I/We hereby give notice that I/we cancel my/our contract for the supply of the following service:
• Ordered/Received on:  
• Name of consumer(s):
• Address of consumer(s):
• Signature of consumer(s) (only if this form is notified on paper):
• Date: